Shipping policy

At Chasin Dixie Designs, each shirt is custom-made with care. Below you’ll find important details about our shipping process.

Processing Time:

Because our products are made-to-order, please allow:

  • 5–7 business days for production before shipping
    (Custom orders may take longer depending on order volume, design complexity, or during peak seasons.)

If your order requires approval of a mockup, production will begin after the design is confirmed.

Shipping Methods & Timeframes:

Once production is complete, your order will ship via the method selected at checkout. Typical shipping times are:

  • Economy Shipping: 5-8 business days (domestic)
  • Standard Shipping: 3–5 business days (domestic)
  • Expedited Shipping: 1–3 business days (available upon request and at additional cost)

Shipping times are estimates and may vary due to carrier delays beyond our control.

Shipping Rates:

Shipping costs are calculated at checkout based on the shipping method, order weight, and destination.

Order Tracking:

Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

Incorrect Shipping Information:

Please double-check your shipping address when placing your order.

Chasin Dixie Designs is not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses provided by the customer.

Lost, Stolen, or Damaged Packages:

While we package each order with care:

  • We are not responsible for lost or stolen packages once marked as delivered by the carrier.
  • If your order arrives damaged, please email us within 48 hours of delivery with photos so we can assist.

International Shipping:

Currently, we serve U.S.-based customers.

We appreciate your patience and understanding as we create high-quality, custom products just for you.

For questions or special shipping requests, reach out to us at Chasindixiedesigns@gmail.com.